Our Core Business Values
NO LONG TERM CONTRACTS
ACCOUNTABLE AND PERSONABLE
NEVER OVER BUDGET
NEVER LOST A CLIENT
Our Services
Latest News
We passed our 3rd ISO 9001 and 27001 assessment
Good news. We are proud to announce Hotality has successfully passed our ISO 9001 and ISO 27001 surveillance audits for the third consecutive year. We passed the external assessment with no non-conformities. With theft of guest reservation information increasing as well as your higher operational costs, your IT partner that
We’ve retained our ISO 14001 compliance
We’ve passed our external assessment audit of our ISO 14001 processes for another year.
Independent Hotel Show 2025
What a worthwhile IHS it was – we caught up with some old acquaintances and made a few new ones too. Thanks to everyone that dropped by, or doorstepped us around the venue.
Independent Hotel of the Year Award 2025
Our very best of luck to the lovely Calcot Manor, shortlisted for this years Independent Hotel of the Year 2025. Voted: Tick Finger’s crossed: Tick.
Cyber Security Training | Why Your Hotel Needs It
Platinum Commitment: Hotality Becomes Platinum Sponsor of HOSPA, Strengthening Our Support for Hospitality
We’re proud to announce that Hotality is now a Platinum Sponsor of HOSPA – the Hospitality Professionals Association. This partnership reflects our 100% commitment to the hospitality sector, helping to support hotels with their IT, Wi-Fi, telecoms, CCTV and technology requirements. We look forward to working alongside HOSPA and its
"When we needed some outside expertise Hotality were recommended to us by another of their customers. I cannot praise them enough - they even liaised with the software vendor on our behalf after the project had finished and came up with a solution."
Andrew Thombs
"Hotality were great in helping us migrate the email in our hotels to Office 365." "We've worked with the guys at Hotality for more than 3 years, and during that time their professionalism and experience has been second to none."
Mark Harding
"Choosing Hotality to provide my IT Support has been one of my better decisions. When we wanted to update our guest Wi-Fi, they were able to design and install a solution throughout the hotel, which gave our guests a much improved experience."
Sean Gleeson
"For the past couple of years Hotality have performed our IT Support. During this time they have given us a much more stable network, and enabled us to offer our guests better Wi-Fi throughout our other properties using a point-to-point Wi-Fi solution. Hotality have been fantastic, always on hand when we’ve needed them and would highly recommend. Hotality are the ideal IT partner for any company."
Adam Rowledge FIH SJS
"Since we chose Hotality to do our IT, we've had far less issues than we used to have. They are always on-hand 24x7, whenever we need them. I like just having a single provider to manage our IT systems, CCTV and phones. Would I recommend Hotality? Absolutely."