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Backup and data security

Backup is a critical part of protecting any business data. However, due to cost and difficulty in management, many hotels and businesses are limited to managing only critical infrastructure such as email, PMS databases, and central file servers.

With our backup software you can back up workstations and server data with a hybrid approach that will work for everyone. A single platform for all your backup needs – we call it HOTBackup.

  • Back up files, folders, or complete images for any device
  • 5-minute restores through local images on existing storage
  • Customisable rolling retention and permanent archiving
  • 256-bit AES encryption

True-Delta technology

HOTBackup includes a unique technology that tracks block-level changes between backups, so you only back up (or restore) what has changed – not the entire file. This keeps backup windows short, only transmits the minimal amount of changed data to be backed up over the network, and improves performance overall.

Direct-to-cloud backup

HOTBackup is built for fast, efficient, remote backups. You can skip the hassles of configuring local and remote backups, storage provisioning, and storage capacity planning. Instead, your backups go safely to us, with backup windows measured typically in minutes, not hours.

End-to-end security

Encryption is built into our backup process. Backup data is encrypted at the source, stays encrypted while in transit, and also while at rest.

Licensing and ROI

Pricing for HOTBackup is straightforward and based on an annual subscription on the number of servers and workstations being protected and the amount of datacenter backup storage required.

HOTBackup is the simple, powerful, affordable option.  The product’s simplicity and ease of management translate to even greater savings, as staff do not need extensive training or certification. There is no need to buy expensive local storage to support backups, or even to pay for a separate contract for cloud provided storage – it’s all included.pastedGraphic.png

With a simple Green – Amber – Red traffic-light display, it’s easy to see the status of backups for the past 28 days.  Best of all, with its innovative compression technologies, it works even across slow ADSL lines.

HOTBackup is used by our customers to store over 70 TB of their data with us. 

File System / System State (Microsoft) Windows Server® 2008 / 2008 R2 / 2012 / 2012 R2 / 2016 /2019  & Windows SBS 2011,  Windows Vista / 7 / 8.x / 10
File System

CentOS® 5 / 6/  7, Debian® 5 / 6 / 7, OpenSUSE® 11 / 12

VMware ESXi 5/5.5/6/6.5/7

File System
Mac® OS X® 10.9 Mavericks and above
Network Shares Remotely protect network shares and Network Attached Storage (NAS) devices
Application Protection Microsoft Exchange 2007 / 2010 / 2013 / 2016, MS SharePoint® 2007 / 2010 / 2013, Office 365 Email, One Drive & SharePoint Online.
Database Protection Microsoft SQL Server® 2005 / 2008 / 2012 / 2014 / 2016, MySQL 5.0 /  5.1 / 5.5 / 5.6, Oracle® Database Standard Edition 11g for Windows
Open File Protection Uses Microsoft Volume Shadow Copy Services (VSS) for open file and application aware backups
Pre/Post Backup Scripts Back up third-party application and databases through custom scripting
Backup Filters & Exclusions Exclude specific extensions, files, paths, or volumes from File System and Network Share backups
Backup Scheduling Automate protection with multiple recurring backup schedules
Recovery features at a glance:
Search and Restore Individual files and folders across all recovery points. Use Virtual Drive technology to present historic backup sessions as a browsable file system
Application Restores Full application-level and database-level restores
Continuous Restore Use the Recovery Console to automatically create and update standby images or remote recovery copies of selected data
Physical to Virtual (Source) Windows Vista® / 7 / 8.x / 10, Windows Server 2008 / 2008 R2 / 2012 / 2012 R2/  2016 & Windows SBS 2011
Physical to Virtual (Virtual Disk Target) Create (.VHD/X or .VMDK) files for use in the virtual environment of your choice
Physical to Virtual (Hypervisor Target) Microsoft Hyper-V Server 2008 R2 / 2012 / 2012 R2 (Hyper-V 2.0 and 3.0). VMware vSphere (ESXi) versions: 4.1, 5.0, 5.1,5.5 and 6.x
Recovery Testing Automated recovery with email confirmation and screenshots (VMware and Hyper-V)
Bare Metal Recovery (BMR) Create bootable CD or USB media to recover systems without a reliable OS. Supports dissimilar hardware, dissimilar drives, single pass application recovery (VSS) and granular file / volume selections
Management features at a glance:
Web-based Management Console Single view to monitor and manage all resources from anywhere
User Defined Roles Multiple roles with defined permissions
Reports / Alerts Custom views, Daily dashboards, consolidated backup reports, real-time alerts, and disaster recovery testing
Audit Logs User-accessible log of changes made on protected device
Automated Deployment Silent install, command-line options, and/or use your favourite software deployment tool.
Remote Commands Allows for remote operating commands for a device or a group of devices
File Versioning & Retention Three (3) versions minimum; 90-day retention.
Data Archiving Extend beyond the standard retention model and help ensure compliance with multiple data archiving policies
Password Protection Password protection for backup data to restrict changes or limit functions to restore only
Industry Compliance Helps you to meet compliance requirements, such as HIPAA, SOX, PCI-DSS and others, in regard to encryption through our SSL for backup data – in-motion and at-rest
Encryption Key Length AES 256-bit encryption
Are you worried about your IT security?

Book your free of charge IT security health check today

Want to find out more about HOTBackup?
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