Backup and data security
Backup is a critical part of protecting any business data. However, due to cost and difficulty in management, many hotels and businesses are limited to managing only critical infrastructure such as email, PMS databases, and central file servers.
With our backup software you can back up workstations and server data with a hybrid approach that will work for everyone. A single platform for all your backup needs – we call it HOTBackup.
- Back up files, folders, or complete images for any device
- 5-minute restores through local images on existing storage
- Customisable rolling retention and permanent archiving
- 256-bit AES encryption
True-Delta technology
HOTBackup includes a unique technology that tracks block-level changes between backups, so you only back up (or restore) what has changed – not the entire file. This keeps backup windows short, only transmits the minimal amount of changed data to be backed up over the network, and improves performance overall.
Direct-to-cloud backup
HOTBackup is built for fast, efficient, remote backups. You can skip the hassles of configuring local and remote backups, storage provisioning, and storage capacity planning. Instead, your backups go safely to us, with backup windows measured typically in minutes, not hours.
End-to-end security
Encryption is built into our backup process. Backup data is encrypted at the source, stays encrypted while in transit, and also while at rest.
Licensing and ROI
Pricing for HOTBackup is straightforward and based on an annual subscription on the number of servers and workstations being protected and the amount of datacenter backup storage required.
HOTBackup is the simple, powerful, affordable option. The product’s simplicity and ease of management translate to even greater savings, as staff do not need extensive training or certification. There is no need to buy expensive local storage to support backups, or even to pay for a separate contract for cloud provided storage – it’s all included.
With a simple Green – Amber – Red traffic-light display, it’s easy to see the status of backups for the past 28 days. Best of all, with its innovative compression technologies, it works even across slow ADSL lines.
HOTBackup is used by our customers to store over 70 TB of their data with us.
| File System / System State (Microsoft) | Windows Server® 2008 / 2008 R2 / 2012 / 2012 R2 / 2016 /2019 & Windows SBS 2011, Windows Vista / 7 / 8.x / 10 |
| File System (GNU/Linux) |
CentOS® 5 / 6/ 7, Debian® 5 / 6 / 7, OpenSUSE® 11 / 12 VMware ESXi 5/5.5/6/6.5/7 |
| File System (Apple) |
Mac® OS X® 10.9 Mavericks and above |
| Network Shares | Remotely protect network shares and Network Attached Storage (NAS) devices |
| Application Protection | Microsoft Exchange™ 2007 / 2010 / 2013 / 2016, MS SharePoint® 2007 / 2010 / 2013, Office 365 Email, One Drive & SharePoint Online. |
| Database Protection | Microsoft SQL Server® 2005 / 2008 / 2012 / 2014 / 2016, MySQL 5.0 / 5.1 / 5.5 / 5.6, Oracle® Database Standard Edition 11g for Windows |
| Open File Protection | Uses Microsoft Volume Shadow Copy Services (VSS) for open file and application aware backups |
| Pre/Post Backup Scripts | Back up third-party application and databases through custom scripting |
| Backup Filters & Exclusions | Exclude specific extensions, files, paths, or volumes from File System and Network Share backups |
| Backup Scheduling | Automate protection with multiple recurring backup schedules |
Recovery features at a glance:
| Search and Restore | Individual files and folders across all recovery points. Use Virtual Drive technology to present historic backup sessions as a browsable file system |
| Application Restores | Full application-level and database-level restores |
| Continuous Restore | Use the Recovery Console to automatically create and update standby images or remote recovery copies of selected data |
| Physical to Virtual (Source) | Windows Vista® / 7 / 8.x / 10, Windows Server 2008 / 2008 R2 / 2012 / 2012 R2/ 2016 & Windows SBS 2011 |
| Physical to Virtual (Virtual Disk Target) | Create (.VHD/X or .VMDK) files for use in the virtual environment of your choice |
| Physical to Virtual (Hypervisor Target) | Microsoft Hyper-V Server 2008 R2 / 2012 / 2012 R2 (Hyper-V 2.0 and 3.0). VMware vSphere (ESXi) versions: 4.1, 5.0, 5.1,5.5 and 6.x |
| Recovery Testing | Automated recovery with email confirmation and screenshots (VMware and Hyper-V) |
| Bare Metal Recovery (BMR) | Create bootable CD or USB media to recover systems without a reliable OS. Supports dissimilar hardware, dissimilar drives, single pass application recovery (VSS) and granular file / volume selections |
Management features at a glance:
| Web-based Management Console | Single view to monitor and manage all resources from anywhere |
| User Defined Roles | Multiple roles with defined permissions |
| Reports / Alerts | Custom views, Daily dashboards, consolidated backup reports, real-time alerts, and disaster recovery testing |
| Audit Logs | User-accessible log of changes made on protected device |
| Automated Deployment | Silent install, command-line options, and/or use your favourite software deployment tool. |
| Remote Commands | Allows for remote operating commands for a device or a group of devices |
| File Versioning & Retention | Three (3) versions minimum; 90-day retention. |
| Data Archiving | Extend beyond the standard retention model and help ensure compliance with multiple data archiving policies |
| Password Protection | Password protection for backup data to restrict changes or limit functions to restore only |
| Industry Compliance | Helps you to meet compliance requirements, such as HIPAA, SOX, PCI-DSS and others, in regard to encryption through our SSL for backup data – in-motion and at-rest |
| Encryption Key Length | AES 256-bit encryption |
Book your free of charge IT security health check today
“When we needed some outside expertise Hotality were recommended to us by another of their customers. I
cannot praise them enough – they even liaised with the software vendor on our behalf after the project had
finished and came up with a solution.”
“Hotality were great in helping us migrate the email in our hotels to Office 365.”
“We’ve worked with the guys at Hotality for more than 3 years, and during that time their professionalism and
experience has been second to none.”
“Choosing Hotality to provide my IT Support has been one of my better decisions.
When we wanted to update our guest Wi-Fi, they were able to design and install a solution throughout the
hotel, which gave our guests a much improved experience.”
“For the past couple of years Hotality have performed our IT Support. During this time they have given us a much more
stable network, and enabled us to offer our guests better Wi-Fi throughout our other properties using a point-to-point
Wi-Fi solution. Hotality have been fantastic, always on hand when we’ve needed them and would highly recommend.
Hotality are the ideal IT partner for any company.”
“Since we chose Hotality to do our IT, we’ve had far less issues than we used to have.
They are always on-hand 24×7, whenever we need them.
I like just having a single provider to manage our IT systems, CCTV and phones.
Would I recommend Hotality? Absolutely.”
