Our latest posts
7th Year Anniversary
Yesterday was our 7th year anniversary of Hotality. It’s been quite the journey, despite the COVID lockdowns and challenges with the majority of our business
We’re Becoming ISO 27001 and 9001 Compliant
I am delighted to announce we have begun a journey towards ISO 27001 and ISO 9001 compliance. You may already know the benefits these certifications
Booking.com scams
We’re aware of an increasing number of scams targeting Booking.com this year alone, with one mentioned in The Times newspaper as recently as last Saturday.
Security Awareness Training
This week alone we are aware of two hotels that have fallen victim to phishing emails whereby criminals have successfully managed to get hotel staff
Malware and Phishing Protection
Since hotels opened back up after COVID many of our customers are now asking how they can better protect themselves against data loss. One of
Protecting Your Email from Hackers
We are seeing a number of Hotels being targeted quite heavily in recent weeks with hackers trying to access staff emails. The two most recent
5 Site Phone System Install
This week some of our engineers have been rolling out a new 3CX phone system across the customers’ five sites in Surrey and Hampshire. The
Over 20 Best Western Hotels Join Us
Another project engagement we are coming to the end of this month and which started in September, is the onboarding of over 20 Best Western
IT Refresh and Transition
We are coming to the end of a year long project to migrate and upgrade a hotel groups’ centralised IT servers, firewalls, storage and network
Starlink Internet
We’ve installed Starlink Internet for a customer recently. It has given them piece of mind they’ll still have Internet if they lose their main Internet
Better CCTV Video at Night
Day vs night CCTV install we did at a central London Hotel back in 2020.
Stanhill Court Hotel joins us
Stanhill Court Hotel, one of 3 hotels in the UK owned and operated by RM Hotels has joined their sister hotel the Hampton by Hilton
The future of hotel door locks
Earlier in the year, a hotel wanted to upgrade their door locks to ‘online’ so they can use digital keys on their App. With the
Welcome back Best Western Heathrow Ariel
Welcome back to the Best Western London Heathrow Ariel hotel who decided to bring their hotel IT Support back to us after a couple of
Cyber Security Piece of Mind
Over the past 2 weeks we’ve been deploying a Security-as-a-Service platform called Threatspike across 19 hotels. How Does it Work? A small piece of software
Better Night Time CCTV
Take a look at these before and after photos from a job we completed recently at a hotel in Cheltenham. We upgraded the cameras and
Dao by Dorsett West London
It’s been great to be part of the transformation of Walkabout to Dao by Dorsett Hotel in London. We have been involved from the very
Have a Prosperous Christmas and New Year
Happy Christmas to all our customers. Here’s to a revitalised 2022!
Bog Standard Phone System
Our engineers are doing their business once again, as they work through the night to deploy yet another new 3CX hotel phone system. Luckily this
Better Document Collaboration
This month we’ve been helping one of our customers work more efficiently using a Microsoft product called SharePoint. This allows to work on your documents
Email migration for a Historic 4* Hotel
We’ve completed a project to migrate everyone’s email from Gsuite to Office365.
Hello to the HbH Ashford
We’ve been working on the new build 140 bedroom hotel Hampton by Hilton Ashford since the start and are pleased they’re now open and chose
Hotel Openings & Another Telephony Upgrade
This week we’ve been prepping for the opening of two hotels in London and Ashford and replacing a phone system at a hotel in Basingstoke.
2 New Phone Systems & Hotel
It’s been another good couple of weeks at Hotality, with two new hotel phone systems installed in the New Forest, and Mulberry House hotel joining
New Customer
Another excellent end of the week for Hotality, with another Wedding and Conference hotel in Essex joining our 160 other hotel clients with us providing
New 5* Mayfair Hotel
Another 5* hotel in London’s Mayfair has joined us as a new customer. There’s so much buzz and excitement from all our customers at the
IT’s What We Do
What a brilliant finish to the last week and a bit. It’s great to be a part of the positivity and energy from our hospitality
Giving Hotels Better Wi-Fi
Last week we upgraded the Wi-Fi at a hotel, giving faster speed and better coverage for when they re-open in May. If your hotel Wi-Fi
12 New Customers
12 new customers recently joined us to manage and monitor their CCTV across their hotels.
Cyber Security Protection
It’s one Friday closer to hotels opening which is great news. We’re currently taking one hotel though the UK’s Cyber Essentials certification scheme over the
Upgrade of a few Cameras
Here’s a short video showing the types of cameras we install for our customers and what the picture quality looks like.
Relocating Comms Room
Here’s a short video when we relocated the IT servers and network equipment from one building to another at one of our customers.
Deploying Wi-Fi to a Building Site
Last month, a new customer in Winchester asked us how they could get the Internet from their current building across to a portacabin on their
CCTV Upgrade for a Chester Hotel
We completed a total CCTV upgrade at a 4* hotel in Chester today. Now that hotels are operating with reduced staff, security is more important
New Phone System Install
We’ve installed a new phone system at a 152 bedroom hotel in Devon, integrated into the existing analogue cabling and phones, while giving the office
Extending your network wirelessly
No network, no problem. Wireless point to point links installed to areas needing IP CCTV 👌👍 Why not contact us if you need your network
Christmas 2020
A Christmas message from us to all our customers, partners and colleagues in the Hospitality Industry.
4 Month Email Project
Between August and December we’ve been migrating the email of 21 hotel’s to a new Office 365 platform.
New Phone System install at London Hotel
Another 3CX installation completed today in central London, along with a new call logger and guest voicemail system. There were 60+ Yealink IP phones rolled
IT tidy up at 5* Hotel
Here’s the before and after photos of an IT cabinet tidy up we did.
Relocating the IT
✅ Data centre decouple ✅ Installed local DC, DHCP, DNS, AD✅ Comms room relocated and tidied up✅ Converged network ✅ 200MB/1000MB leased line installed ✅
Another 70+ CCTV Install
Another large 70+ CCTV installation completed this evening. The night vision looks fantastic. Feel free to get in touch for your CCTV, IT and Telecoms
Custom CCTV Install at 5* Hotel
We’ve completed a custom CCTV install at a 5* London hotel.
CCTV Refresh for London Hotel
We’ve finished a CCTV Upgrade for one of our customers in London. 🎥 Analogue 500 TVL cameras upgraded to 5MP IP cameras for perfect visual
Another new client this week
Another independent 4 Star hotel joins our highly-rated IT and Wi-Fi Support this week in London’s Shepherds Bush.
Six More Hotels Moved to Office 365
In the past 2 months we’ve moved the email of six more Holiday Inn hotels over to Office 365, giving them more features and flexibility
4-Star Golf and Spa Hotel in Yorkshire joins us
Aldwark Manor, the beautiful 4-Star Golf & Spa Hotel in Yorkshire has chosen us for their IT and Wi-Fi support needs, and we very much