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Testimonials Tag

We've been supporting 21 Holiday Inn and Crowne Plaza hotels across the UK since August last year.  In that time we've managed to reduce the number of IT support issues from 817 per month down to 525. How have we done that?  Simple.  We use the top monitoring tools in the industry so we get alerted before things break.  We manage the IT estate better.  Because...

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Rich Gibson wins this months £100 for the highest number of our customer’s satisfaction surveys.  (We’re always recruiting for more engineers, so if you’re an IT engineer wanting to make the move to a company where good work is rewarded and you’ve a passion to make a difference then why not drop us a line.)  See our raw, unedited survey results for yourself at www.hotality.co.uk/surveys  ...

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As many of you who follow our blog know, we've recently had Richard "Rich" Gibson join our team.  He's already settling in nicely and making a positive difference to our clients.  Here's some of the recent comments we've had back: "Rich was an absolute delight :) so helpful" "Richard was very patient and helpful, really appreciate all of the support given" "Rich's customer service was exceptional" "I would like...

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Robin Sharma, the Senior Financial Accountant at Danesfield House Hotel and Spa says this about us: "Hotality is run by individuals who understand the incumbent and tailor make programs in accordance with incumbent business needs.  At the first meeting I was able to make a decision that Hotality would be the best fit for our organisation.  Thanks to Jonathan, Darren and his team and look forward...

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