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HOTBackup Tag

We've been supporting 21 Holiday Inn and Crowne Plaza hotels across the UK since August last year.  In that time we've managed to reduce the number of IT support issues from 817 per month down to 525. How have we done that?  Simple.  We use the top monitoring tools in the industry so we get alerted before things break.  We manage the IT estate better.  Because...

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A hotel close to the Birmingham NEC had a failure of their main server a couple of weeks ago - it continually crashed whenever it tried to boot up into Windows.  It failed early on Saturday morning and their existing IT Support provider was unable to get it back up and working by the evening so we were asked to help.  Fortunately the hotel and...

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What do I mean by that?  Well basically, the staff and engineers we employ and with whom you interact with on a regular basis, have a direct impact to how your own staff and business are perceived and treated.  For if our highly skilled engineers aren't able to resolve your issue quickly, thoroughly and professionally, then that impacts the services and experience you can give...

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