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Backup and DR Tag

We've been supporting 21 Holiday Inn and Crowne Plaza hotels across the UK since August last year.  In that time we've managed to reduce the number of IT support issues from 817 per month down to 525. How have we done that?  Simple.  We use the top monitoring tools in the industry so we get alerted before things break.  We manage the IT estate better.  Because...

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We've recently performed a project to relocate the IT servers, storage and network infrastructure that is used for disaster recovery for a group of hotels to our datacenter in Enfield.  1/2 day was spent shutting them down and decommissioning them, creating a patch schedule - basically documenting what and where each cable is plugged in to - and then another 1/2 day re-racking them at...

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A hotel close to the Birmingham NEC had a failure of their main server a couple of weeks ago - it continually crashed whenever it tried to boot up into Windows.  It failed early on Saturday morning and their existing IT Support provider was unable to get it back up and working by the evening so we were asked to help.  Fortunately the hotel and...

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We did some project work for a new customer back in December that involved us migrating their email from 1and1 over to Microsoft Office365.  The customer also wanted to have infinite backup retention of their email as well as any documents they stored in SharePoint and Onedrive for Business.  Easily done with the solution we put in place.  What made the project more enjoyable was...

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