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anti-virus Tag

Last week saw us take over the IT Support for another hotel - a Holiday Inn with spa and fitness gym.  In the few days they've been onboard with us we've already fixed an outstanding printer issue, cleaned two viruses off a server that were there since September 2014, and ensured all the interfaces start-up automatically whenever the server is rebooted.  Previously to us taking...

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We've been supporting 21 Holiday Inn and Crowne Plaza hotels across the UK since August last year.  In that time we've managed to reduce the number of IT support issues from 817 per month down to 525. How have we done that?  Simple.  We use the top monitoring tools in the industry so we get alerted before things break.  We manage the IT estate better.  Because...

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Robin Sharma, the Senior Financial Accountant at Danesfield House Hotel and Spa says this about us: "Hotality is run by individuals who understand the incumbent and tailor make programs in accordance with incumbent business needs.  At the first meeting I was able to make a decision that Hotality would be the best fit for our organisation.  Thanks to Jonathan, Darren and his team and look forward...

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Next week we start the roll-out of our preferred anti-virus software, Webroot, across 21 hotels and over 750 PC's and servers. Their existing anti-virus solution installed by another company was unworkable and so is being replaced.  We've been deploying Webroot for quite a number of years now and it has never once let us down, often coming to the rescue cleaning viruses and malware when...

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Complementing the IT support and services we provide to the hospitality industry and private schools, we're pleased to welcome onboard the first one of a number of luxury care homes.  We've already made an improvement by moving their email over to Office 365 and rolling out our best-of-breed anti-virus software, Webroot.   There's more to follow, so watch this space.  ...

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Late last week a large hotel in London contacted us again for help.  They had become infected with a virus outbreak that their existing anti-virus software put on by their current IT support company wasn't detecting and cleaning.  What did we do to help?  Simple - we installed Webroot, our anti-virus software of choice.  We sent the IT Manager of the hotel a link to...

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Driving back to the office from our datacentre, we took a call from a 4-star London hotel with a major virus outbreak asking if we could help them, since their existing IT support provider was not giving them the help they needed.  We took the call at 15:00 and arrived at the hotel a couple of hours later.  On arrival the hotel systems were shutdown,...

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We're pleased to say that not one of our support clients were affected by the recent attack that crippled so many other people and businesses.  Whilst it's never good to be complacent, we were fairly happy in the knowledge that because we use the best-of-breed anti-virus, anti-spam, 24x7 monitoring and alerting when issues occur, as well as methodical patching, our customers were as protected as they...

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Whenever we take over the IT support for a new customer or simply perform an audit we often see the same trends time after time:   Either anti-virus software is out of date or worse still, none at all Backups not working and no one checks them to notice Using external anti-spam email solutions with per-mailbox licensing, and the previous IT company hasn't highlighted the old...

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