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HOTDR – Disaster Recovery Survival for your Business

Disaster Recovery is the process you follow to get your IT systems back up and running again in the event of a disaster.  A disaster may not be a fire, flood or power failure, but could be a major virus outbreak that has crippled your servers.


You may think you’re covered because you have multiple backups.  But if those backups are in the same location as your servers, then whatever affects your server may also have affected your backup data too.  There is concern among certain backup vendors that it is only a matter of time before the next Cryptowall-type variant of malware also encrypts your backups on a NAS server.


That is why a multi-layer approach to backups is neccesary.  Your off-site backups should be separated by what is called an ‘air gap’, meaning there is no direct connection between your on-site environment and your backups off-site, thereby ensuring they are protected from disaster, change or corruption.


So you may have off-site backups as well – but are you confident you can get access to them when you need to.  Do you also have the backup/recovery software needed before you can restore?


With our HOTBackup CompletePLUS service not only would you have an on-site and off-site backup of your servers, you would also have a replicated virtual machine ready-to-go, in our cloud infrastructure.  See the different tiers available at this link and get indicative pricing.


After each and every backup is completed, it is restored to our cloud, on your preferred platform, whether this is Azure, Amazon EC2, vSphere or Hyper-V.   In the event of a true disaster, we can simply power it on and give it whatever IP address you decide.  Alternatively, if it is running on vSphere for example, we can copy it to disk and courier it to you, ready for you to import to your DR infrastructure.


Don’t be That Company


A trap many companies have fallen into is they have their DR plan stored electronically – and therefore no one has access to it when needed.

Hotality HOTDR disaster recovery documentation

What is in a Disaster Recovery Plan?


A disaster recovery plan – at it’s most basic level – is a list of who to contact in an emergency, detailing where and how to recover the IT servers, network and systems.   But it should include each IT area your business cannot do without for any length of time, IT staff contacts, business/key-user contacts, list of staff with the power in invoke DR, supplier contact information, including any information IT, the business and external suppliers require.  One must also think how your end-users/staff will access the systems and from what location they will do so.


When you discuss disaster recovery within your business and start to design a plan, the business often drive what data they are prepared to lose (this is called the Recovery Point Objective) and the time they are prepared to be without access to that data (called the Recovery Time Objective).  The level of RPO and RTO therefore dictates the minimum solutions you require.


For a business that cannot afford much downtime an IT continuity solution is required.  See our HOT Continuity for more information.


We can advise you through the steps required to create a DR plan including where to keep a copy ensuring everyone has access when required.